Refund policy

Return & Exchange Policy

At Wild Card, we do not offer returns or refunds once an order has been delivered.

We offer exchanges only in case the product received is damaged, defective, or incorrect due to an error from our end. To be eligible for an exchange, you must contact us within 7 days of receiving your order.

To request an exchange, please email us at aceofspadewildcard@gmail.com or contact us on this number 8860551106 with your order details, clear photos/videos of the product, and proof of purchase.

The item must be unused, unworn, with tags intact, and in its original packaging. Items that are used, damaged after delivery, or not in their original condition will not be eligible for exchange.

Once your exchange request is reviewed and approved, we will share the instructions on how and where to send the product. Please note that shipping charges for exchange will be borne by the customer.

Items sent back without prior approval will not be accepted.

Damages & Issues

Please inspect your order as soon as you receive it. If the item is damaged, defective, or incorrect due to our error, contact us immediately at aceofspadewildcard@gmail.com or our number 8860551106 so we can review the issue and arrange an exchange if applicable.

Non-Exchangeable Items

We do not accept exchanges for products that are used, worn, altered, damaged after delivery, or returned without original packaging and tags.

Sale items, discounted items, and gift cards are not eligible for return, refund, or exchange unless the product received is damaged or defective due to our end.

Refunds

We do not offer refunds. Approved cases will only be processed as exchanges.